Owl Books focus on literature for children and young adults. However, from time to time we will list an adult title that has been requested from one of our readers. We do carry titles that are written for parenting.
We are able to deliver directly to your home if you prefer, but then we are not able to track your order and cannot guarantee it’s delivery. If you prefer to have it sent directly to your home, then please get in touch with us at Order Processing. Just be aware that unfortunately we will not be able to reimburse you for any lost or damaged parcels.
Unfortunately, the courier determines the closest kiosk to your home based on availability. At times, your local kiosk may not be accepting deliveries due to limited space. The courier will then have to locate the next closest kiosk.
We price our books based on the recommended retail price from the publisher. If the price changes, it is due to the conversion rate of the Danish Kroner to the GB Pound. Though it is rare that the prices changes significantly, it may go up or down depending on the market.
Since most of our books are published and produced outside of the EU, then our direct to home orders are subject to Brexit requirements. If you have received a import fee, then please feel free to contact us at Order Processing and we are more than happy to take a look at the charges and see if you were mistakenly charged.
At this time, we do not accept returns. If you have received a damaged item, then you must contact us within 48 hours of receiving your item and be sure to provide pictures of the damage. You can contact us at Order Processing. Please be sure to provide you name and order number.